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DPO As A Service

Who is the DPO?

The Data Protection Officer (DPO) is the person in charge of personal data protection within companies.

What does the DPO do?

The DPO has several missions:

  • Inform and advise the organization in terms of data protection, prioritizing the actions to be implemented.
  • Monitor compliance with applicable legislation and implement mandatory procedures as well as document compliance.
  • Answer questions from data subjects (employees, clients, partners, vendors, etc.).
  • Ensure cooperation with control authorities (Office of the Privacy Commissioner of Canada and Commission d'accès à l'information du Québec)


The DPO role can be performed internally or by an external service provider, always respecting the legal limitations.
Consult our Privacy experts to know more about the appointment of a DPO at your organization

Protect Your Corporate & Customer Information

Personal data

What is the difference between personal information and personal data? None! In both cases, it is any data relating to an identified or identifiable natural person.

There are three main categories:

  • Directly identifying data: first and last name, photo, personal e-mail, etc.
  • Indirectly identifying data: SIN number, fingerprint, etc.
  • The cross-checking of anonymous information: the eldest son of the notary living at 11 Avenue Raspail in Montreal, etc.
  • This data must be protected, and procedures must be in place to demonstrate compliance.

Record of Processing Activities

What is it for?
The Record of Processing Activities inventories and provides an accurate picture of the data that is used in the company. It is also known as Inventory of Personal Data. This record or inventory is one of the primary documents to demonstrate compliance with data protection regulations. It allows you to ensure that the rights and freedoms of the persons concerned are respected by asking the right questions: is this data useful for this specific processing activity? What are the retention periods to be set up? Who is responsible for collecting and using it? Under which legal basis are these data collected?

Data Subject Rights

People whose data is used in data processing activities have the right to keep control of their information. Therefore, people can ask organizations which data they hold about them and, in some cases, its deletion. Consequently, organizations need to put in place internal procedures to know where the information is stored and how to respond to the individuals concerned.

Data Breach

All companies that use personal data must have measures in place to prevent data breaches. A data breach is a security incident that compromises the integrity, confidentiality, or availability of personal data. In some cases, the competent data protection authority or the data subjects themselves should be promptly notified (sometimes within 72 hours) to warn them of eventual attacks.

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